Sabre has made the decision to sunset Sabre Cruises on October 31, 2023. The company recommended by Sabre to take over is Traveltek with their AgentConnect Booking engine. Traveltek is currently working on the Live/Direct Connect Integrations. Stay tuned to this space for continued updates.
Offer personalized service every time you talk with a customer by managing your data centrally with the leading Customer Relationship Management (CRM) tool for agencies.
ClientBase Windows is the dedicated CRM tool designed specifically for travel agencies to provide complete profile, contact and trip management abilities. ClientBase Windows provides the information and efficiencies for agents to develop and maintain client relationships, as well as increase productivity and perform all agent and agency processes.
Enhance your customer relationship management capabilities
Increase efficiency and productivity in your office
Deliver unbeatable customer service and increase agency revenues
Drive greater effectiveness in marketing
Maximize the turnkey marketing campaigns offered by ClientBase Marketing Services
ClientBase gives you detailed client and vendor profiling abilities. It also contains elaborate query and reporting features that allow you to:
Spot trends, discover new niches and gain better insight of your business with dashboard reporting. See more details below.
Manage trip details including reservations, agent to-do lists, itinerary printing and invoicing, and inventory management with the Res Card feature.
Merge profile data directly into the PNR or import PNR segment details into ClientBase.
Reduce steps when booking with leisure suppliers by seamlessly passing client data over with one click.
Stay in touch with your clients by sending greetings and reminders at regular intervals via TouchBase.
Use the same database as the Trams Back Office system for ultimate insight and efficiency
"Sync Copy" a primary database for use by agencies with multiple locations with Trams Multi-Synchronization
Gain understanding and better insight into what is going on with your business by studying the data provided by dashboards within ClientBase®. Just like a car dashboard, the agency dashboard feature provides significant data at a glance to:
Discover strength and weaknesses within your day-to-day operations.
Measure the effectiveness of your marketing.
Develop good habits among the staff at your agency.
Analyze sales data by travel types, new Res Cards, active Res Cards and Res Card cycles.
Find out your business' top 10 marketing codes.
The Dashboard Manager Contains Four Sections:
Agency bulletin -display announcements and other important information to all agents in the agency.
Find a profile – Quickly query a profile and/or type of profile
My to do list – Agents “To Do” list is displayed for easy viewing