TRES
We offer several ways to find answers to your questions about all of products. Whether you prefer to find answers in an online support center, chat online with a support specialist, or send an email, you get to choose. We want to make it easy to get the help you need.
Products
Trams & Tres products and services enable agencies to streamline accounting processes, build a powerful marketing database, and send targeted marketing pieces with measurable results.
Trams Back Office
The travel industry is evolving quickly. You need agility in adapting to your changing customer needs while managing the bottom line. Trams Back Office gives you the ability to easily monitor, manage, and grow your business.
As the most popular back-office accounting and reporting system on the market today, Trams provides the right-size, right-price information technology solutions for your business. In addition, Trams Back Office seamlessly works with ClientBase to deliver a complete solution incorporating GDS integration, CRM, General Ledger, and more.
Visit our Documentation/Training page for more information
ClientBase Windows
Offer personalized service every time you talk with a customer by managing your data centrally with the leading Customer Relationship Management (CRM) tool for agencies.
ClientBase Windows is a dedicated CRM tool designed specifically for travel agencies to provide complete profile, contact, and trip management abilities. ClientBase Windows provides the information and efficiencies for agents to develop and maintain client relationships, increase productivity, and perform all agent and agency processes.
Visit our Documentation/Training page for more information
ClientBase Online
ClientBase Online is a web version of ClientBase that provides access to your client data from any Internet connected computer. If you already use ClientBase Windows, but need access for those away from the office, ClientBase Online can be an added as your remote access solution.
ClientBase Online is also offered as an independent product or bundled with Trams Back Office.
Already have a login? Access ClientBase Online
Visit our Documentation/Training page for more information.
ClientBase Marketing Service
ClientBase Marketing Services (CBMS) offers fully integrated and targeted marketing programs that are important tools for your success. Let CBMS help you reach out to your clients in creative and personalized ways that motivate them to book their next trip with you! How? CBMS finds the right customers in your database and automates the sending of relevant marketing on your behalf, earning you greater sales opportunities. When using your database to get the right promotions to the right client, your agency will have the leading edge in the travel industry today!
Already have a login? Access ClientBase Marketing Services
Visit our Documentation/Training page for more information
LiveConnect
One of the most innovative features in ClientBase is Live Connect in the Res Card.
Save time and improve efficiency by transmitting selected client information to a supplier booking engine. Then electronically transmit back reservation details and automatically complete the reservation form with what has been booked!
Contact info@trestechnologies.com to become a LiveConnect supplier.
For a full list of suppliers and technical updates visit Live Connect documentation page
IC/Host Agency Export Utility
Agencies today are choosing to change the way they make their bookings – often leaving ARC/BSP and managing bookings through a host or partner agency. As the Independent Contract (IC) segment of travel continues to grow, Tres has designed solutions to help ICs and host agencies be more efficient and profitable.
IC’s use the host’s GDS to create invoices marked with their own IC code. These invoices are then interfaced into the host’s Trams Back Office (TBO) database. This utility gives the Host the ability to transfer these interfaced invoices to the IC for importing into their IC copy of Trams Back Office. To receive records from a host agency using this utility, an IC must have a copy of Trams Back Office. The utility also allows IC’s that use ClientBase to create invoices, to export those invoices and share them with the host agency.
Trams Crystal Reports
Need reports? Trams Crystal Reports is an add-on to ClientBase and Trams Back Office that can run sophisticated prefabricated reports.
Visit our Documentation/Training page for more information
TouchBase
Look like the customer care genius you are with TouchBase. TouchBase enables you to “touch” your clients by sending them highly personalized birthday and anniversary greetings, passport expiration reminders, and more. All are done under your brand in a personalized way that makes you look like the most thoughtful expert you are.